Privacy Policy

Last Updated: [ 12th August 2024 ]

Introduction

Bifrost Global Ventures Private Limited is an India- based company and trusted partner for market research and business consulting. This privacy notice provides information on how Bifrost generally collects and processes your personal data when you interact with us.

We provide additional privacy notices where necessary, for example if you take part in one of our panels or particular market research activities.

Personal data means any information about you which can be used to identify you as an individual. This excludes information where your personal data has been removed (anonymous data).

We regularly review our privacy notice and therefore encourage you to refer to this privacy notice on a regular basis.

Bifrost Ventures ("Bifrost", "we", "our", "us") is committed to protecting your privacy.

Information We Collect

Personal Information:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and shipping address
• Payment information

Non-Personal Information:

• IP address
• Browser type
• Operating system
• Access times
• Referring website addresses
• Pages viewed
• Links clicked on our website

How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain our services
• To process transactions and send related information, including purchase confirmations and invoices
• To send administrative information, such as updates, security alerts, and support messages
• To respond to your inquiries and provide customer support
• To analyze website usage and improve our services
• To send marketing communications, if you have opted in to receive them
• To protect our rights, property, or safety, and that of our users or others

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers : We may share your information with third-party service providers who perform services on our behalf, such as IT services, payment processing, data analysis, email delivery, and customer service.
• Legal Requirements : We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers : In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.

Personal data we collect from you in our market research activities

• In the following section we explain typical situations in which we collect personal data from or about you when you participate in our market research.
• We collect and process Research Data from you when you participate in our market research activities such as answering surveys and registering for research panels.
• We provide additional privacy notices where necessary, for example if you take part in one of our panels or particular market research activities.
• Personal data means any information about you which can be used to identify you as an individual. This excludes information where your personal data has been removed (anonymous data).
• We regularly review our privacy notice and therefore encourage you to refer to this privacy notice on a regular basis.

Members of Bifrost market research panels

We offer participation in different panels for which you may register upon invitation.

If you take part in a panel, we will collect your Contact Data. During your participation you will be asked to participate in research projects and Bifrost collects Survey Data and Behavioral measurement data. If the research is internet-based, we collect Internet Log-Data as well.

• Respondents to Bifrost surveys outside of our panels

  • You may be invited to participate in our market research surveys even if you are not registered as a participant with Bifrost.
  • In any of the following scenarios, Bifrost is responsible as a data controller for the collection and processing of Internet Log-Data, whereas other parties may be responsible as controllers for other personal data concerning you.

• Cooperation with other market research companies

  • If you are registered as a participant with other market research companies or panel operators, you could occasionally receive invitations to surveys conducted by Bifrost. In this case, the other company is responsible as a controller for your personal data, like name, address, or email. If, in exceptional cases, there is a possibility that Research Data collected by us could personally identify you as an individual, we will inform you accordingly in advance.

• Personal Data provided to us by our clients

  • We may receive your Contact Data from a client company who commissioned us to conduct a survey on their behalf with a specific group of people. For example, a client could send us a list of its end customers for this purpose. In this case, our customer is a controller of both your Contact Data and the data that is collected from you during the survey. In such cases, we will disclose to you the identity of the customer who provided your Contact Data to us.

• Third party websites

  • Our websites as well as portals and registration pages for market research participants may contain links to websites that are not affiliated with, controlled, or managed by us. The policies and procedures we describe here do not apply to those websites. We are not responsible for the security or privacy of any data collected by these third parties. We suggest contacting those websites directly for information on their privacy policies.

• Cookies and similar technologies

  • We collect personal data about you by using cookies, server logs and other similar technologies if you interact with our website or software applications including cloud based or online applications. We may also receive such data if you visit other websites by means of our cookies, similar technologies or when you open and interact with emails from Bifrost.
  • You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our websites may become inaccessible or may not function properly.

• internet Log-Data

  • If you interact with our website or software applications including cloud based or online applications, we will automatically collect Internet Log-Data about your equipment, browsing actions and patterns.
  • We use Internet Log-Data to enhance the users' experience and improve the performance, user friendliness and security of the surveys and other solutions, and for quality assurance purposes.
  • We may also use Internet Log-Data to meet our internal and external audit requirements, information security purposes, or to protect or enforce our rights, privacy, safety, or property, or those of other persons. This includes the prevention and detection of fraud, disruptions to our services or IT systems. We may be required to use and retain personal data for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss or IT security incident.

• Security of Your Information

  • We use administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

• Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

• Contact Us

  • If you have any questions about this Privacy Policy, please contact us at: Email: contactus@bifrost.global

Bifrost Global Ventures Terms and Conditions

Effective Date: 12 August, 2024

• Acceptance of Terms

  By accessing and using the website [https://bifrost.global] ("Website") and our services, you accept and agree to be bound by these Terms and Conditions ("Terms").

• Services

  Bifrost Global Ventures provides market research reports and on-ground services for purchase. The details of our services are outlined on our Website.

• Use of the Website

  You agree to use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To impersonate or attempt to impersonate Bifrost Ventures, a Bifrost Ventures employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm Bifrost Ventures or users of the Website

• Intellectual Property Rights

  The content on the Website, including text, graphics, logos, and images, is the property of Bifrost Global Ventures and is protected by copyright, trademark, and other intellectual property laws.

• Purchases and Payment

  All purchases are subject to our acceptance. We reserve the right to refuse any order. Prices and availability are subject to change without notice. Payment must be made using the payment methods provided on the Website.

• Disclaimer of Warranties

  The Website and our services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

• Limitation of Liability

  To the fullest extent permitted by law, Bifrost Global Ventures shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

• Governing Law

  These Terms governed by and construed in accordance with the laws of India. These Terms shall hereby irrevocably submit to the exclusive jurisdiction of the courts of Delhi for the adjudication of any disputes arising out of or in any way related to this Agreement.

• Changes to Terms

  We reserve the right to modify or replace these Terms at any time.

• Contact Us

  If you have any questions about these Terms, please contact us at:

  • Contact Email: contactus@bifrost.global

Return and Refund Policy

• Due to the nature of the information being sold, we unfortunately cannot accept returns of products once they have been delivered.
• Thus no refund can be made once the product is sold.
• Please be sure to read all available information about a report before you place your order.
• If you have any questions about a report's coverage or relevance, simply contact us for expert assistance from a Research Specialist.